Exporting Point Cloud extremely slow [Metashape Pro 2.2.1]

[Braeden]

Running Metashape V2.2.1 build 20265, exporting the point cloud is taking a very long time. For projects of a size that used to take under a minute, we are now waiting upwards of an hour for just the export step to run.

A zero KB file is created as soon as the export step runs, but then things seem to stall.

This is happening across multiple projects, without any shapes loaded.

Turning off clip to BDY shapes does not seem to speed things up.

Any help would be appreciated.

[Alexey Pasumansky]

Hello Braeden,

Can you please specify the export format used and share the screenshot of Export Points dialog with the parameters used?
Additionally please provide the screenshot of Show Info dialog for the point cloud being exported.

Also is there any difference if the point cloud is exported from the local project to the same local SSD drive or when the project is stored on the external or network drive?

[Braeden]

Thanks for the reply,

Exporting as a .laz using a batch.

Delay also occurs when exporting as a standalone step.

Batch export settings and point cloud info screen shots attached.

All work has been from and to a local SSD, not network.

[Braeden]

Is there any additional info I could provide that would be of use in troubleshooting?

[Alexey Pasumansky]

Hello Braedan,

Can you please try to compare the export time with the latest 2.2.1 version (build 20491):
https://download.agisoft.com/metashape-pro_2_2_1_x64.msi

[Braeden]

Link was to build 20496 by the time I got to it, and that has sorted the issue.

 Thanks!

[Alexey Pasumansky]

Hello Braeden,

Glad to hear that the problem has been resolved!

Yes, we have updated 2.2.1 twice yesterday, 20496 is the latest release build.