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Author Topic: Tips for crash at end of align photos?  (Read 5133 times)

Fernando

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Tips for crash at end of align photos?
« on: January 19, 2015, 11:10:43 PM »
Hi!

Photoscan Pro 1.1.0.2004 keeps crashing on 1 of my computers in the last step of Align Photos, when estimating camera positions (see attached Windows crash report).

The strange thing is that I have two other computers on which Photoscan runs fine. One of them is almost an exact copy of the first, but was built later.

So I updated every driver I could think of, including the latest OpenGL. I also had Python 2.7 installed for some other project, and uninstalled that. I uninstalled Photoscan and deleted the directory. But nothing seems to help.

I'm sure it's a small software thing, but I can't figure it out.

Does anyone have some more tips on things I can try?

Thanks!
Fernando

Alexey Pasumansky

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Re: Tips for crash at end of align photos?
« Reply #1 on: January 20, 2015, 12:46:27 AM »
Hello Fernando,

Could you please specify your CPU model?

To solve the problem we suggest to completely uninstall PhotoScan and remove any related files in C:\Program Files\Agisoft\PhotoScan Pro\ folder, then install latest build.
Please let me know if it helps.
Best regards,
Alexey Pasumansky,
Agisoft LLC

Fernando

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Re: Tips for crash at end of align photos?
« Reply #2 on: January 20, 2015, 01:15:09 AM »
Hi Alexey,

Indeed I tried to remove the entire folder after uninstall, but it didn't help.

My CPU model is i7-4820K 3.7 GHz.

Thank you!

Fernando

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Re: Tips for crash at end of align photos?
« Reply #3 on: January 20, 2015, 01:00:04 PM »
...but my other pc has exactly the same CPU.

Well I hope you can fix it with a different setting. I would like to use the network processing.

Thanks again!

Alexey Pasumansky

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Re: Tips for crash at end of align photos?
« Reply #4 on: January 20, 2015, 01:35:03 PM »
Hello Fernando,

Could you please specify if both of your computers have latest Windows updates installed? If not, then we suggest to install latest updates on the computer that have problems with PhotoScan.
Best regards,
Alexey Pasumansky,
Agisoft LLC

Fernando

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Re: Tips for crash at end of align photos?
« Reply #5 on: January 20, 2015, 01:47:27 PM »
Hello Alexey,

Yes, both computers have the latest windows updates and nvidia drivers.

Thanks!

Alexey Pasumansky

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Re: Tips for crash at end of align photos?
« Reply #6 on: January 20, 2015, 02:06:27 PM »
Hello Fernando,

So they both have Windows 7 SP1 installed?
Best regards,
Alexey Pasumansky,
Agisoft LLC

Fernando

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Re: Tips for crash at end of align photos?
« Reply #7 on: January 20, 2015, 04:05:14 PM »
Sorry to waste your time Alexey  :-[

I thought I did all the updates for my Win 7 Ultimate, but now today the SP1 appeared...

Everything works perfectly now!

Thank you very much!