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Author Topic: Error reading file  (Read 6469 times)

Arie

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Error reading file
« on: December 08, 2015, 03:27:28 PM »
Dear Agisoft team,
i've just finished a project and after saving it I now get a "Error reading project". In the console it states "Error: disk io error".
I've tried to repair the zip files in the .files folders, but some of them can't be repaired.
Any other chance to recover the dataset? Multiple days of calculation would be lost...

Further info: Photoscan 1.2.0. Build 2181 Windows 7 Pro 64bit
Aligned, Dense Cloud, Textured Mesh.

Cheers.
Arie

Alexey Pasumansky

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Re: Error reading file
« Reply #1 on: December 08, 2015, 03:38:09 PM »
Hello Arie,

Is it possible to upload the project data somewhere (or we can provide you an FTP account)? We'll then try to check what part of the project might be corrupted.
Also I can suggest to install version 1.2.0 release version (build 2198): http://www.agisoft.com/downloads/installer/
Best regards,
Alexey Pasumansky,
Agisoft LLC

Arie

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Re: Error reading file
« Reply #2 on: December 08, 2015, 03:43:47 PM »
Hi Alexey,
thank you for the quick reply. I could send the dataset via wetransfer.

Is "support@agisoft.com" correct?
Cheers.

Alexey Pasumansky

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Re: Error reading file
« Reply #3 on: December 08, 2015, 03:45:54 PM »
Hello Arie,

Yes, that's correct.
Best regards,
Alexey Pasumansky,
Agisoft LLC