can't export point cloud

[miami4quad]

and magic.... thanks for the update

[Aaslestad]

encountering the same issue with 1.2 - So glad to have found this workaround!

[Artisan S]

Okay, thanks for the workaround, looks workable if it works.

Greets, Ed.

[Alexey Pasumansky]

Hello all,

Version 1.2.2 is available now and there shouldn't be any problems with the point cloud export.

[jwoods]

I'm getting an error message when exporting some, not all, point clouds to .e57 and other formats.  The export reaches 99% and then the error pops up,"Can't write points:" and lists my file directory and filename.  It's done this on several projects, some that are georeferenced, some as local coordinates, both big and small.  This only started after the update.  I have 640gb free space on a 1tb internal hard drive.  I'm using an Asus laptop with an I7, 8gb RAM and a GeForce 840m on Windows 10.  Not an ideal machine I know but this is the first time I've had any real issues exporting data.  Anyone else having similar issues or has a suggested solution? 

[Alexey Pasumansky]

Hello jwoods,

Please install the latest release version (1.2.2).

The workaround for the version 1.2.1 was to extend the bounding box limits before exporting.

[jwoods]

All is well, now.  Thanks for the reply!

[travis_b]

When trying to export in .las format I get an error messsage and the .las file that is created does not work (is way too small for a file of that size).

Screen shot is attached.

I have tried with both the coordinate system and the local coordinate export - neither works. Need to have it with the coordinate system since importing into CAD to compare to prior survey data.

Has anyone encountered this problem before?

Thanks.

[Alexey Pasumansky]

Hello Travis,

Please install version 1.2.3 or extend the bounding box prior to the export. This issue has been fixed in the latest release already.

[travis_b]

Thanks - updated the version and it worked well.

[mcstieg]

Seems to be a problem again today. Just installed the new version 2.2.0 from the homepage. Now I cannot export tiepoints oder dense cloud anymore.
"cant write file"

Can someone pls help?
Thank you!

[Alexey Pasumansky]

Hello mcstieg,

Please share the export task log.

[gfsoriano]

Hi Alexey,

In the new version 2.2.0, I am getting a "Vertical datum out of range" error when exporting point clouds through Batch Process. It works fine when the point cloud is exported manually (right > export).
Most of the parameters used are default settings. Attached below is the logs for both methods:

Code: [Select]

2025-02-21 10:51:40 ExportPointCloud: path = E:/Data/Metashape/JOBFOLDER/test.las, save_point_normal = off, save_point_intensity = off, save_point_return_number = off, format = PointCloudFormatLAS, crs = GDA94 / MGA zone 53 / AHD, tileset_version = 1.1
2025-02-21 10:51:42 Error: Vertical datum out of range
2025-02-21 10:51:42 Finished batch processing in 2.882 sec (exit code 1)
2025-02-21 10:53:00 ExportPointCloud: path = E:/Data/Metashape/JOBFOLDER/test.las, point_clouds = 0, save_point_normal = off, save_point_intensity = off, save_point_return_number = off, colors_rgb_8bit = off, save_comment = off, format = PointCloudFormatLAS, crs = GDA94 / MGA zone 53 / AHD, clip_to_boundary = off, tileset_version = 1.1
2025-02-21 10:53:00 Saving point cloud...
2025-02-21 10:53:00 point cloud size: 7142239 points
2025-02-21 10:54:23 saved 7142239 points
2025-02-21 10:54:23 Finished processing in 83.833 sec (exit code 1)
Hoping for ideas that can help fix the issue. Thanks!

[Alexey Pasumansky]

Hello gfsoriano,

Are there any shapes in the project? If so, then does it help to remove them and disable clipping to boundary option in the Batch Export dialog?

If possible please also provide the XML file saved for this batch export task.

[gfsoriano]

Hi Alexey,

No shapes were loaded in the project. Also, all other export steps (Orthomosaic and processing report) are working fine except for the point cloud. I will send you a message containing the copy of the xml as requested. Thanks for having a look.

Best regards,
Gef