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Author Topic: Launch time out error  (Read 2590 times)

HenryM

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Launch time out error
« on: May 22, 2017, 12:28:17 PM »
Hi all,

I'm getting a time out error message at random when processing more than one scan at a time within separate Agisoft projects.

I'm working on a high spec computer with two processors and 256GB RAM. Is there any way around this issue?

(Error message attached)

Many thanks,

Henry

Alexey Pasumansky

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Re: Launch time out error
« Reply #1 on: May 22, 2017, 10:53:41 PM »
Hello Henry,

Can you please provide full log from the Console pane related to the issue?
Best regards,
Alexey Pasumansky,
Agisoft LLC

Alexey Pasumansky

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Re: Launch time out error
« Reply #2 on: May 24, 2017, 09:13:02 PM »
Hello Henry,

You can try to increase the timeout for the drivers. I think it could be TdrDelay in "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers" in the Windows Registry.
Best regards,
Alexey Pasumansky,
Agisoft LLC

HenryM

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Re: Launch time out error
« Reply #3 on: May 25, 2017, 06:49:55 PM »
Hi Alexey thanks for getting back to me, I reinstalled Agisoft and so far so good. If this issue occurs again I'll  try to increase the timeout on drivers.

Much thanks,

Henry 

HenryM

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Re: Launch time out error
« Reply #4 on: May 31, 2017, 10:43:18 AM »
Hi Alexey,

Unfortunately this issue has reoccurred. Please see the console pane html on the attachments.

Thanks,

Henry

Alexey Pasumansky

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Re: Launch time out error
« Reply #5 on: May 31, 2017, 11:43:02 AM »
Hello Henry,

Is it latest version of PhotoScan (1.3.2)? And if you have tried to increase the time out for driver?
Best regards,
Alexey Pasumansky,
Agisoft LLC

HenryM

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Re: Launch time out error
« Reply #6 on: June 05, 2017, 05:59:55 PM »
Hello again Alexey,

Updated PhotoScan and no longer have that particular issue, however I'm now getting an error when exporting FBX to Maya. Since the update Maya no longer imports the mesh and camera locations correctly, I'm now getting scaling issues and the data rotating 90 degrees, therefore getting inaccurate results.

Is there a scrip I can use to adjust the coordinate system when exporting as an FBX?

Thanks,

Henry

Alexey Pasumansky

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Re: Launch time out error
« Reply #7 on: June 05, 2017, 07:13:53 PM »
Hello Henry,

Can you choose Z-up orientation when importing FBX to Maya? Also please describe the scaling issues that you have.
Best regards,
Alexey Pasumansky,
Agisoft LLC