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Author Topic: "Can't load image" error with DNG  (Read 8142 times)

horseflesh

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"Can't load image" error with DNG
« on: May 06, 2017, 07:28:02 PM »
Hi, for some reason the .DNG files I have added cannot be loaded. In my photos bin at the bottom there is "no image" preview and when I double click them, I get the error message. Same message if I try to align them.

I'm pretty new to Photoscan, as well as using DNG files. Am I missing something?

Thanks!

Alexey Pasumansky

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Re: "Can't load image" error with DNG
« Reply #1 on: May 07, 2017, 12:52:23 AM »
Hello horseflesh,

Please send any sample DNG that cannot be properly loaded to PhotoScan to support@agisoft.com.
Best regards,
Alexey Pasumansky,
Agisoft LLC

horseflesh

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Re: "Can't load image" error with DNG
« Reply #2 on: May 16, 2017, 11:28:03 PM »
Hello horseflesh,

Please send any sample DNG that cannot be properly loaded to PhotoScan to support@agisoft.com.

Hi Alexey, my apologies for my late reply. I guess I don't have my account set up to send me email alerts. I will send you a sample DNG file now. Thanks!