Camera Alignment Problems

[Oskarsson]

Apologies if this is in the wrong forum. I'm using the demo version and this is my first post. I'm planning on buying the software if i can get it to work.
I've taken around 20 images of a small statue by moving around it as described in tips and tricks. I import the images and mask out the background.
My problem is that when I generate the point cloud only a few of the cameras gets used (front view) the rest don't show up in the point cloud. The missing images/cameras shows up as NA (not aligned). I have no idea how to proceed. The tutorial don't cover this and I can't find anything in the FAQ or the forum.
I've tried two types of cameras and two computers. Any help would be most helpful

[FlyRight-3D]

Try different lighting and be sure to make sure there is plenty of overlap.  I'm no expert by any means but I've done some with Aerial footage

[Alexey Pasumansky]

Hello Oskarsson,

Can you please send the link to the image set to support@agisoft.com or post the overview of the images here?

The common reasons that can lead to a similar problem are the following: insufficient image overlap, lack of features on the surface texture, poor image quality.

[Oskarsson]

Thank you for your replies! No time today but I will contact support on Tuesday.