Project does not open!

[Patribus]

Dear support team,

when saving my project, I got a memory error.  Photoscan closed but as it seems continued saving data in the background for a wile.

Now, when I tried to open the project, I get a read error of the frame.zip file. (see attachment)

What can I do to save my project? I have already invested a lot of time in it and would get crazy if I would need to repeat the whole thing.

Best regards

[Alexey Pasumansky]

Hello Patribus,

Can you also provide chunk.zip from .files/0/ folder?

Also please specify, if all the folders mentioned below exist in .files/0/0/ directory:

Code: [Select]

  <thumbnails path="thumbnails/thumbnails.zip"/>
  <point_cloud path="point_cloud/point_cloud.zip"/>
  <dense_cloud path="dense_cloud/dense_cloud.zip"/>
  <elevation path="elevation.1/elevation.zip"/>
  <orthomosaic path="orthomosaic/orthomosaic.zip"/>
  <shapes path="shapes/shapes.zip"/>


[Patribus]

HI,

thanks for the quick answer. Always impressed with you :-)

chunk.zip too big to attach, where can I sent it to?

all other folders and respective files are present.

Cheers

[Alexey Pasumansky]

Hello Patribus,

You can send the file to support@agisoft.com.

I'm currently checking doc.xml inside frame.zip - there are some broken lines, but yet there were easy to fix.

[Patribus]

just sent you the file per mail.

I hope the whole think works.

Best regards.

[Alexey Pasumansky]

Hello Patribus,

Please check if fixed frame.zip now allows to open the project. I've tried to fix some corrupted lines in the doc.xml and hopefully it is fine now.

[Patribus]

Dear Alexey,

thank you a lot, I'm able to open it again.

There seem to be some polygons missing, but well, that is something I can live with.

The frame.zip is somewhat smaller than the original, one, I suppose by getting rid of wrong lines?!

I will compare the xml files to learn what you did.

Once agian, thank you a lot for saving my work.

Cheers

[Alexey Pasumansky]

Hello Patribus,

Probably, different compression level, actually, I was adding some missing information rather than removing.

But comparing the changes in side-by-side view of the doc.xml files would give you clear idea of what has been wrong.