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Author Topic: Unable to Mask  (Read 1773 times)

gwood

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Unable to Mask
« on: July 28, 2017, 09:24:46 PM »
Hello All,

I recently lost the feature of masking photos in the professional version, it worked up until yesterday. It happened once before, but was resolved by closing out the program. I am unable to select an area to mask or to drop a marker, the key will be selected but it will not function. I am able to edit the dense cloud and 3D model, but not the photos. Before assuming it's a software issue, I'd like to ask if any of you have had this issue before. Is there a "read only" selection I am missing?

Thank you for your help,

Garrett

Alexey Pasumansky

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Re: Unable to Mask
« Reply #1 on: July 28, 2017, 10:59:35 PM »
Hello Garrett,

Is Shading option turned on for masks?
Best regards,
Alexey Pasumansky,
Agisoft LLC

gwood

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Re: Unable to Mask
« Reply #2 on: July 28, 2017, 11:45:40 PM »
Yes shading was on, mask shapes were hidden. Photos>Show Shapes.

The help desk responded, thanks for the help guys.

Alexey Pasumansky

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Re: Unable to Mask
« Reply #3 on: July 28, 2017, 11:54:17 PM »
Hello Garrett,

Show Shapes button is not related to the mask drawing. To display/masks you need to use Turn Shading On/Off button.

So shape drawing functionality is also unrelated to masks. There's special set of tools related to masking: Rectangle Selection, Intelligent Scissors, Intelligent Paint, Magic Wand.
Best regards,
Alexey Pasumansky,
Agisoft LLC