Photoscan pro 1.34 crash and never been able to run again

[passakorn]

Our photoscan pro crashes while running building mesh due to we have to force reboot the notebook as the display screw up. During reboot, windows 10 update itself. When we open the program again. It just crash and never been able to reopen the program. We did remove and reinstall the software and the symptom is the same. Here is the error message we got: Any help is really appreciated as we are in the middle of the project.

Passakorn

ARB_texture_non_power_of_two: Yes
ARB_vertex_buffer_object: Yes
Email: akeithaca@yahoo.com
OpenGLMaxTextureSize: 16384
OpenGLRenderer: Quadro M2000M/PCIe/SSE2
OpenGLStereo: No
OpenGLVendor: NVIDIA Corporation
OpenGLVersion: 4.5.0 NVIDIA 385.73
ProductName: PhotoScan Pro
System: Windows 64bit
SystemMemory: 31.9 GB
Throttleable: 1
URL:
Vendor: Agisoft
Version: 1.3.4.5067
XLog: Agisoft PhotoScan Professional Version: 1.3.4 build 5067 (64 bit)
Platform: Windows
OpenGL Vendor: NVIDIA Corporation
OpenGL Renderer: Quadro M2000M/PCIe/SSE2
OpenGL Version: 4.5.0 NVIDIA 385.73
Maximum Texture Size: 16384
Quad Buffered Stereo: not enabled
ARB_vertex_buffer_object: supported
ARB_texture_non_power_of_two: supported
Using simple console. Rich console can be enabled in Preferences dialog.


This report also contains technical information about

[Alexey Pasumansky]

Hello Passakorn,

Have you already submitted the crash report?

I can suggest to install NVIDIA drivers for your graphic card from the official web-site (not via Windows update system) and check if it helps.

[Alexey Pasumansky]

Hello again,

Looks like the issue is related to nviewH64.dll, so when re-installing the drivers use Clean Install option and do not install this component of NVIDIA drivers.