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Author Topic: License no longer usable?  (Read 1506 times)

paulm

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License no longer usable?
« on: May 11, 2018, 12:35:04 PM »
Hi,

It has been a while since I last used our copy of PhotoScan Pro. On the host where it is installed I now get the error "Wrong host for license (-4)". When I try to reactivate using the license code I have I get the error "Activation key is already in use". I've tried looking on other hosts where we have run PhotoScan in the past, but I don't see any activated copies there.  How do I get out of this situation? Is there any way to tell from the license file or license code on which host it was last active (so I can deactivate it there)?

Regards,
Paul

JMR

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Re: License no longer usable?
« Reply #1 on: May 11, 2018, 01:43:47 PM »
I kindly suggest you always to contact support for your license related issues.
Regards