Author Topic: Agisoft Crashing on clicking the GPU tab and When Running Dense Cloud  (Read 3713 times)


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I am having a issue when Trying to click on the GPU tab on Agisoft as well as when trying to do a dense cloud.

Running the latest version of agisoft.


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ARB_texture_non_power_of_two: Yes
ARB_vertex_buffer_object: Yes
CPU: Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz
OpenGLMaxTextureSize: 32768
OpenGLRenderer: GeForce GTX 1080 Ti/PCIe/SSE2
OpenGLStereo: No
OpenGLVendor: NVIDIA Corporation
OpenGLVersion: 4.6.0 NVIDIA 398.36
ProductName: PhotoScan Pro
System: Windows 64bit
SystemMemory: 63.9 GB
Throttleable: 1
Vendor: Agisoft
XLog: Agisoft PhotoScan Professional Version: 1.4.3 build 6529 (64 bit)
Platform: Windows
CPU: Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz (desktop)
CPU family: 6 model: 158 signature: 906EAh
RAM: 63.9 GB
OpenGL Vendor: NVIDIA Corporation
OpenGL Renderer: GeForce GTX 1080 Ti/PCIe/SSE2
OpenGL Version: 4.6.0 NVIDIA 398.36
Maximum Texture Size: 32768
Quad Buffered Stereo: not enabled
ARB_vertex_buffer_object: supported
ARB_texture_non_power_of_two: supported
Using simple console. Rich console can be enabled in Preferences dialog.

This report also contains technical information about the state of the application when it crashed.

Alexey Pasumansky

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Hello aaronfhd,

The issue is likely related to Intel graphics drivers (igdrclneo64.dll) that could be silently installed with some Windows update.

There were similar issues observed by some users and the fix that worked for them assumes all Intel graphics drivers removal, for example, with DisplayDriverUninstaller utility.
Best regards,
Alexey Pasumansky,
Agisoft LLC